Troubleshooting Blank Screen Error for Horizon View 7 Administrator Page

Horizon View 7 Administrator page provides centralized management interface for view manager. You can use View administrator page to manage the associated View connection server or a group of replicated view connection server instances. You can also use the IP address of any replicated instance to log into Horizon 7 View administrator page. You must configure your view Virtual Desktop Infrastructure using VMware Horizon View administrator console,before configuring your Virtual Desktop Infrastructure. This article will provide the troubleshooting procedure to fix for Blank error appear while Accessing the Horizon View Administrator page. In this article, I am explain you the step by step procedure how to fix blank error screen for Horizon View 7 administrator Page. You can access the Horizon View administrator page using the URL https://<IP or hostname of View connection server>/admin . Login with your View administrative credentials.

Fix : Blank Screen Error for Horizon View 7 Administrator Page

This behavior is observe with new security feature included in Horizon 7. The View Administration page in Horizon 7 checks the origin URL for the web request, and rejects the request if the URL is not https://localhost/admin or https://URL_used_in_Secure_Tunnel_URL_Field/admin. This issue can be fixed by turning off the Origin checking using the below procedure.

For Each Connection Server, create a text file named locked.properties in C:\Program Files\VMware\VMware View\Server\sslgateway\conf.

Open the locked.properties file using a plain text editor such as wordpad or Notepad. Add the below line and Save the File. Ensure the locked.properties file is not in .txt extension after saving.

checkOrigin=false

Restart the VMware Horizon View Connection Server service on the Server where View Connection Server is installed.

Try to access the Horizon View 7 administrator page URL using https://<IP or hostname of View connection server>/admin. It worked fine and displays the login screen after the fix has been applied.

That’s it. We are done with troubleshooting balnk screen error on Horizon view 7 administrative page. I hope this is informative for you. Thanks for Reading!!. Be social and share it in social media, if you feel worth sharing it.